- EXPERIENCED NATIONWIDE TAX RELIEF SERVICES - SERVING ALL 50 STATES - 14 DAY MONEY BACK GUARANTEE
Case Manager
Full time, In house and hybrid position
Job details
Salary: $21 – $25 hour
Full Job Description
Case managers are the primary points of contact for our tax resolution clients. They work together with our Tax Professionals to keep clients informed and up to date with their case. Case Managers provide Tax Professionals with all the necessary information needed so they can determine the best resolution for the client. Case Managers are like paralegals that act as a liaison, collecting documents, conducting analyses on cases, and keeping communication flowing.
Responsibilities:
- Collecting and quality checking documents
- Communication with clients
- Managing large client base
- Monitoring client deadlines, requirements, and compliance
- Conducting analyses on accounts to help determine strategy
Qualifications:
- 2+ years of customer service and/or legal administration experience
- 2+ years of Microsoft Office & CRM experience
- Outstanding organization skills
- Excellent written and verbal communication skills
About Us
We’ve become one of the most trusted tax resolution companies in the nation by being consistent in our values and mission. We’re precision focused in every facet of what we do, results-focused with a strong performance culture, and we aggressively represent each client through a cooperative and collaborative team effort. When you join the THC team you’re given all the tools and support you need to perform at your highest level and enjoy the benefits of your hard work.
Have Any Question?
If you have any question related to our services, feel free to contact us right away and we will get back to you as soon as possible.
